How It Works

Transparent process from first contact to finished job. No guessing what comes next.

Every Job, Same Spine

Every service follows the same basic flow. Here's the master process โ€” then scroll down for service-specific steps.

๐Ÿ“
STEP 1
RFQ
You tell us what you need
๐Ÿ’ฌ
STEP 2
QUOTE
We respond in 24 hrs
โœ…
STEP 3
APPROVE
50% deposit to schedule
โš™๏ธ
STEP 4
WE RUN IT
QC throughout
๐Ÿ“ฆ
STEP 5
DONE
Ship out or store
No job starts without client sign-off on a test sample. For labeling, kitting, co-packing, and FBA prep โ€” we always run a test batch and get your written approval before committing the full run.

Service-by-Service Workflows

Each service has its own process. Click a tab to see exactly what happens, step by step.

1

Submit Your RFQ

Tell us expected pallet/carton count, product description, and your inbound ship date. We'll confirm we have space and quote the receiving fee.

2

Quote & Schedule

You get a quote within 24 hours. Once approved, we lock in your receive date. No deposit required for storage-only jobs โ€” we invoice on receipt.

3

Inventory Arrives

We unload, count every unit against your packing list, photograph any damaged cartons, and note any discrepancies. You'll get a confirmation email same day.

๏ธ Any damage or short count is documented with photos and reported to you immediately.
4

Stow & Track

Inventory is stowed and logged. You get a confirmation with pallet count and SKU description. We maintain a running inventory log accessible anytime by request.

5

Monthly Storage Billing

Storage invoiced on the 1st of each month for the prior month. Net 7 payment terms. Inventory available for other RP services anytime โ€” no re-receiving fee.

Rates

Pallet Receiving$25 / pallet
Carton Receiving$0.60 / carton
Monthly Storage$12 / pallet / mo
No deposit required for storage. Invoice on receipt + monthly.
1

Submit RFQ

Tell us your product, unit count, label size and type, and whether you're providing labels or need us to source them from Desktop Industrial.

2

Quote & Deposit

Quote: $0.08/unit + $50 project setup. Approve and pay 50% deposit to schedule.

3

Ship Product & Labels

Ship your units and pre-printed labels to our warehouse. Or order label rolls from Desktop Industrial โ€” they ship direct to us.

4

Test Run & Approval

We set up the machine, run 10 units, photograph the result, and send you a photo for approval before starting the full job.

You approve the test in writing before we run the rest. No surprises.
5

Full Run

Machine applies labels at 800โ€“1,500 units/hr. We spot-check every 50 units for placement and alignment. Completed units are counted and staged.

6

Ship Out or Store

Completed units ship to your destination, your Amazon FC, or stay in RP storage. Balance invoice sent on completion.

Rates

Unit Labeling$0.08 / unit
Project Setup$50 flat
50% deposit at approval. Balance due on completion. Need label rolls? Order from Desktop Industrial โ†’
1

Submit RFQ

Describe your current packaging, target packaging, unit count, and who's supplying materials. If you need boxes, bags, or tape โ€” we can order from Desktop Industrial.

2

Quote & Deposit

$0.32/unit + $50 setup. If RP is sourcing materials, we add cost + 10%. Approve and pay 50% to schedule.

3

Receive Product & Materials

Ship your product and packaging materials to us. We count everything in and verify we have enough for the full run before touching anything.

4

Test Pack & Approval

We pack 10โ€“20 units and photograph them. You approve the sample before we run the rest.

Full-run approval is required in writing. This protects both of us.
5

Full Run

Repack at 120โ€“250 units/hr depending on complexity. QC every 20 units. Material usage logged throughout.

6

Complete & Invoice

Units staged for outbound or storage. Final invoice sent with units completed + any materials sourced by RP.

Rates

Co-Packing$0.32 / unit
Project Setup$50 flat
RP-sourced materialsCost + 10%
50% deposit at approval. Balance due on completion.
1

Submit RFQ

List each component (SKU, description, qty per kit), total kit count, and desired output format. The more detail the better โ€” this drives the quote.

2

Quote & Deposit

Simple (2โ€“3 SKU): $0.60/kit. Standard (3โ€“5 SKU): $0.99/kit. Complex: custom quote. Add $50 setup. Approve and pay 50% to schedule.

3

Ship All Components

Ship every component with a packing list showing qty per SKU. We receive and count everything before starting. If any component is short, we notify you immediately and hold the job.

4

Assembly Guide & Test Kit

We document the assembly process step-by-step. Then we build 5 test kits, photograph them, and get your written approval before running the full batch.

Assembly guide stays on file โ€” reorders don't need a new setup fee.
5

Full Run

Workers follow the assembly guide. QC every 20 kits: correct components, correct qty, output looks right. Any component shortages logged and reported.

6

Complete & Invoice

Kits counted, staged, ready for outbound or storage. Final invoice based on kits completed.

Rates

Simple (2โ€“3 SKU)$0.60 / kit
Standard (3โ€“5 SKU)$0.99 / kit
Complex (5+ SKU)Custom quote
Project Setup$50 flat
Setup fee waived on repeat runs of the same kit.
1

Submit RFQ

Tell us your SKU count, average order size, monthly order volume, carrier preference, and packaging type. This lets us quote accurately.

2

Setup & Deposit

$50 setup + 1 month storage deposit. We create your inventory profile and agree on order submission method and daily cutoff time.

3

Ship Inventory

We receive your inventory and log it. You'll get a confirmation with counts. We alert you when any SKU hits the reorder threshold you set.

4

You Send Orders, We Pick & Pack

Send orders via email (CSV or list). Orders received by your agreed cutoff time ship same day. We pick, pack, and hand off to your carrier.

You get tracking numbers for every shipment, same day.
5

Weekly Invoicing

Pick & pack fees invoiced weekly. Storage invoiced monthly on the 1st. Net 7 payment terms for recurring clients.

Rates

Per Order$1.50
Per Item$0.20
Storage$12 / pallet / mo
Setup$50 flat
Invoiced weekly. Net 7. Packaging materials billed at cost if RP-supplied.
1

Submit RFQ

Tell us your product type, ASIN(s), unit count, and whether items require poly bagging or bubble wrap. We'll confirm the all-in rate applies.

2

Quote & Deposit

$0.60/unit all-in + $50 setup. Approve and pay 50% to schedule.

3

You Provide: Inventory + FNSKU Labels + Shipment Plan

Ship your units to us. Provide FNSKU labels printed from Amazon Seller Central (or share the label file and we print). Share your shipment plan so we know which FC to ship to.

๏ธ FNSKU labels must match the ASIN exactly. Client is responsible for correct labels.
4

Prep Each Unit

Apply FNSKU label (covering manufacturer barcode) ยท Poly bag if required (with suffocation warning) ยท Bubble wrap fragile items ยท "Ready to ship" sticker if required.

5

Box Per Shipment Plan

Units packed per Amazon's shipment plan โ€” correct qty per carton, no mixed ASINs. Amazon carton labels applied. Cartons photographed before seal.

6

Ship to Amazon FC

Shipment drops via your UPS/FedEx account (or billed through RP at cost + 5%). You get tracking numbers same day. Balance invoice sent when shipment leaves our dock.

Rates

FBA Prep (all-in)$0.60 / unit
Project Setup$50 flat
All-in = FNSKU label + poly bag + inspect + carton labels. No per-service add-ons. Balance due when shipment leaves dock.

Billing & Payments

Simple, predictable. You'll always know what you owe and when it's due before we start.

50% Deposit

All one-time jobs require a 50% deposit before scheduling. We don't start the clock until it's in โ€” that way your spot on the calendar is guaranteed.

One-Time Jobs

Balance Due on Completion

The remaining 50% is invoiced when the job is complete and ready for outbound. Due on receipt โ€” we release product once cleared.

One-Time Jobs

Weekly & Monthly Invoicing

Pick & pack clients get weekly invoices. Storage billed monthly on the 1st. Recurring clients on Net 7 terms after first invoice paid in full.

Recurring Clients

Payment Methods

ACH/bank transfer (preferred), check, or credit card. Credit card orders carry a 3% processing fee. ACH and check have no added fee.

All Clients

Commitment Discounts

Commit to 3 months of regular work and save 10%. Commit to 6 months and save 15%. Applied to all service line items โ€” not materials or setup fees.

Repeat Clients

No Hidden Fees

What's on the rate card is what you pay. No fuel surcharges, handling fees, or mystery line items. If something isn't on the rate card, we quote it before we do it.

Always

Common Questions

What's the minimum order?

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250 units per run for most services. Storage has no minimum โ€” store as little as one pallet. If you're close to minimum, reach out anyway and we'll see what we can do.

Do I need a long-term contract?

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No contract required to start. Pay per run. If you want a commitment discount (10โ€“15% off), we do a simple letter of intent โ€” nothing binding beyond the discount period.

How do I get my FNSKU labels for FBA prep?

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Log into Amazon Seller Central, go to your inventory, and print FNSKU labels for each ASIN. Send them to us (printed and shipped with your product) or email us the PDF and we'll print on our end at no extra charge.

Can you source packaging materials for me?

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Yes โ€” through our sister company Desktop Industrial, we can source boxes, poly bags, tape, label rolls, and most packaging consumables. We pass cost through at cost + 10%. Or you can order from DI yourself and ship direct to us.

How long does a typical job take?

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After inventory arrives: labeling and FBA prep usually complete within 1โ€“3 business days. Kitting and co-packing 2โ€“5 days depending on complexity and volume. We confirm a specific timeline in your quote.

What if my unit count is off when inventory arrives?

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We count everything on arrival and send you a confirmation. If there's a discrepancy between what you shipped and what arrived, we document it with photos and notify you same day. We only bill for what we actually receive.

Do you handle shipping to customers?

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For pick & pack clients, yes โ€” we pack and hand off to your carrier (UPS, FedEx, USPS). You maintain your own carrier account, or we can use ours at cost + 5%. We don't do freight brokering for inbound shipments.

Ready to Get Started?

Submit an RFQ and we'll send exact pricing and timeline within 24 hours.

Next Best Pages

Once you understand the workflow, these pages help you price the job or drill into the right service.

See Pricing

Review published rates for labeling, co-packing, kitting, fulfillment, FBA prep, storage, and receiving.

Open Pricing

Browse Services

Compare all service lines side by side if you are still deciding what the job actually falls under.

View Services

Read Guides

New to co-packing or 3PLs? The resources hub explains the terminology and common decision points.

Browse Resources